FREE SHIPPING ON ALL ORDERS OVER $75

How to Order


What Shipping Methods Are Available?

Australia

Option: Regular post ( tracking +signature )
How much: AUD$7.95 Australia wide
How long it will take: 1-7 business days after being shipped.
Remote  areas it will take longer.
Tracking: Full tracking available through Australia Post.

International

Option: Standard International
How much: AUD$18
How long it will take: 1-3 weeks after being shipped.
Tracking: No tracking available.

Option: Express Courier
How much: AUD$34
How long it will take: 1-6 business days after being shipped.
Tracking: Full tracking available through Australia Post.

How Long Will It Take To Get My Package ?

Delivery time will vary depending on your location and usually is between 2-7 working days within Australia.

International

Delivery time frame differs for each country. It can take between 3-21 working days. But for some country it is even 6 weeks.

Delivery Process ?

We only ship orders Monday to Friday, during office hours, and do not operate on public holidays.

Following Holiday Seasons we may take a few extra days to catch up on processing orders – thanks for being patient!

We will email you to confirm your order and again when we ship it. If you are in Australia or choose Express Courier, your tracking number will be provided in your shipment confirmation email.

Once your order has been shipped, it is in the care of the courier and / or postal service. We are not liable for any errors made by these services.

Once you have received your parcel, please open it with care. We cannot liable for any items damaged during the opening of your parcel.

Do You Ship Internationally?

Yes we do.

Returns


How Can I Return A Product?

Did not fall in love with your sling? Would like to  make a return? No problem! Here’s how:

30 Day Returns.
When you get your sling, you have 30 days to get it back to us. You tried it but it does not work as anticipated or you don’t love it as much as you hoped, you can simply return it!
Email us

FAULTY ITEMS

Uhoh, we’re super sorry! We pride ourselves on quality control, because we want you to LOVE your sling.
If we sent you an item that isn’t quite right, please contact us and we’ll do everything we can to put a smile back on you.
You may be required to initially pay for return shipping costs. Reimbursement of the shipping costs will be arranged once we receive the item. If item is out of stock, refund will be made.

INCORRECT ITEM RECEIVED
If you receive item different from what you selected please contact us immediately for exchange.

CHANGE OF MIND

Postage costs are not refundable and it is the buyer’s responsibility to send the item back to us at own expense within 30 days of receipt. Items which are being returned for an exchange or refund must be in the original, unused condition with all packaging.

Warranty


Product Information / What is covered ?

Walkabout Slings stands by the quality of our manufacturing standards as such should any defect of manufacture presents itself please kindly

Email us

We will gladly exchange or refund in accordance with the following conditions:

  1. You must provide proof of purchase, being either a tax invoice, credit card or bank statement.
  2. Refunds can only be credited back to the original payment method used at the check out. The refund will be processed as soon as the items have been received and inspected by us, however, please allow 30 days from the day you return the item for your account to be credited.

All our slings have a 1 year warranty against manufacturing defects. In the rare instance in which there is a manufacturing issue or defect, we will work with you to provide you with a refund, repair, or exchange. Our products are handmade and may have slight variations that do not affect their use or safety.

Warranty Doesn’t Cover

Normal wear, fabric fading, minor size differences, common/normal wrap nubs or flaws, and sewing varieties are not considered manufacturing defects and are not covered under the warranty.

Scissor cut or rips in the fabric caused by foreign objects

We are not responsible for warranty coverage if the product has been altered in any way. The term “altered” is defined as including, without limit, dyeing, painting, embroidery, and fabric additions or removals made after purchase. We are also not responsible for warranty coverage for any item that has been purchased secondhand.

Sling Questions


Age? How long can I use my Walkabout Sling for?

Our slings are suitable for use from birth. As with all baby carriers proper care and attention must be taken with your newborn. The upper age limit is dependent on the wearer’s ability to comfortably carry their baby’s weight. Many parents continue to use their sling beyond 3 years of age.

Can I breastfeed while using sling?

Absolutely, breast-feeding is so natural and simple in the Walkabout Ring Sling. Sling tail gives privacy while breastfeeding also.

Can people with back problems use your sling?

Yes! However, depending on the seriousness of the problem you may wish to consult with your doctor.

I have a heavy toddler, 12kg + can I use the Walkabout Sling?

Yes. Be sure to change shoulders periodically. To prevent back pain, spreed fabric across the whole back, rest fabric on the shoulder and onto the upper arm , not on you neck. Have the Sling adjusted as tightly as possible so that baby’s weight isn’t pulling you forward. Carrying in the Hip position is generally best with toddlers.

What is the Walkabout Sling made of?

Walkabout Slings Classic are 100% cotton drill – durable, breathable and strong yet not too thick.
Walkabout Water Range its made from Mesh Polyester – quick drying, lightweight and non-shrinking fabric its ideal for water use (pool, beach, shower etc.)

How long its the Ring Sling?

Walkabout Slings Classic are around 195-200cm long and 65-70cm wide.

I've heard that ring slings are either right or left shouldered. Which one are yours?

Walkabout Ring slings are versatile! They have a gathered shoulder system which allows you to wear it on both shoulder. Switching shoulder its always good but most carers will favor one side only.

How to care for the sling?

We recommend washing your Ring Sling before using.  It becomes very soft and moldable and much easier to wrap with.  We recommend hand washing your ring sling with a soap/detergent that does not contain brighteners. If you do decide to use a washing machine, you may use a delicate cold cycle with similar detergent, and place a sock over your rings to avoid them from getting caught on something in your machine and air dry.

My baby has reflux. Would sling help?

Yes. There are a few positions that help alleviate the discomfort of reflux. The sling can also be manoeuvred to personal preference & position as your baby ages.

Have any questions we didn't answer?